Parallels Tools Kills Windows 10 Insider Preview Build 15042

Discussion in 'Windows Guest OS Discussion' started by MarkByrn, Feb 24, 2017.

  1. purduepete

    purduepete Bit Poster

    Messages:
    1

    Thanks for the fix Peter, this solved my problem.
     
  2. RemoK

    RemoK Bit Poster

    Messages:
    3
    Same problem with 15055 build... parallels video driver thread error BSOD... Works fine with Microsoft simple video driver.
     
  3. LeifJ

    LeifJ Bit Poster

    Messages:
    3
    Same Problem with Build 15058, will this be fixed before release date?
     
  4. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    Thanks for the suggestion @PeterP , let us check the workaround in our lab and keep you updated.
     
  5. MarinusB

    MarinusB Bit Poster

    Messages:
    12
    Same problem with Build 15060. Same solution, though: boot in Base Video.
     
  6. PeterHe

    PeterHe Bit Poster

    Messages:
    5
    Hi!
    Same problem different solution for workaround...
    1. Boot into "Safe Mode"
    2. Open "Device Manager"
    3. Uninstall the "Parallels Display Adapter" - i removed installation files but this might not be necessary
    4. Reboot - Will start in low resolution - other parallels features are present though...
    5. Change resolution - you can get 1920x1200 which is workable for me...
    This is clearly a parallels display driver bug! Parallels this is your ball to pick up...
    /Peter
     
  7. MarkA9

    MarkA9 Bit Poster

    Messages:
    1
    Thank you so much. Worked perfectly.
     
  8. RemoK

    RemoK Bit Poster

    Messages:
    3
    This worked for all builds
    1. Boot into "Safe Mode"
    2. Open "Device Manager"
    3. Uninstall the "Parallels Display Adapter" - i removed installation files but this might not be necessary
    4. Reboot - Will start in low resolution - other parallels features are present though...
    5. Change resolution
    Tracking down issue, and it is 100% parallels display driver.
    No symbols, so can't say what function fails in driver it self, but seems that opens 17 threads and 18 thread throws BSOD during driver init phase.
     
  9. EdwinN

    EdwinN Bit Poster

    Messages:
    10
    I'm having this same problem. The Parallel Tools video driver is blue screening my Windows 10 VM.
     
  10. EdwinN

    EdwinN Bit Poster

    Messages:
    10
    This doesn't work for me. The highest resolution with the default Windows driver is 1920x1200 but the scaling is stuck at 200%. Is there a way to not have to UI scale?
     
    TrungT1 likes this.
  11. RemoK

    RemoK Bit Poster

    Messages:
    3
    Yes, scaling is not working and no, you cant change with basic driver.
    "Works" -> Boots without BOSD :D
     
  12. MarkByrn

    MarkByrn Bit Poster

    Messages:
    23
    Make sure you check the, "Make all boot settings permanent" option when selecting the base video.
     
  13. WadeG

    WadeG Bit Poster

    Messages:
    11
    Same here. As soon as I uninstalled Parallel Tools everything worked fine.
     
  14. lewisc

    lewisc Bit Poster

    Messages:
    1
    i am try to use parallel in windws laptop but have problem i am face i am call to windows support number but i am clear .so i am very unhappy...........
     
  15. KurtS1

    KurtS1 Bit Poster

    Messages:
    1
    same problem here - "Insider Preview Build" crashes after Parallel Tools Installation.
    Workaround is working, but will there be a final solution?
     
  16. Michael-N

    Michael-N Bit Poster

    Messages:
    4
    I would like to confirm that I've also been experiencing this issue since 15048. I'm still experiencing it with 15063.
     
    TrungT1 likes this.
  17. EdwinN

    EdwinN Bit Poster

    Messages:
    10
    Is anyone from the Parallel's support team going to acknowledge this issue? It's easy to reproduce. Can you at least confirm that this is a known issue and a fix is coming. Maybe even supply an ETA. Using the Windows 10 default video driver is not a valid work around. Web browsing is broken when flash or active x components are included on the web page and scaling is a complete mess.
     
    TrungT1 likes this.
  18. TrungT1

    TrungT1 Bit Poster

    Messages:
    10
    Have the same issue with the latest build of windows 10 (15063), i use macbook pro retina 15" early 2013 and parallels 12.1.3
    Uninstall the "Parallels Display Adapter (WDDM)" in Device Manager allow windows to restart ok but with low resolution.
    If I install Parallels tools, windows failed to start with the error like screenshot. Screen Shot 2017-03-25 at 23.43.56.png
     
  19. TrungT1

    TrungT1 Bit Poster

    Messages:
    10
    Same question, Parallels team, where are you now?
     
  20. TrungT1

    TrungT1 Bit Poster

    Messages:
    10
    Almost 10 days from your last post, any update on this nightmare issue. Any RESPONSIBILITIES with customer from the parallels team????
     

Share This Page