Parallels Tools unable to update

[AdamSouders]

I installed the latest update yesterday to Parallels version 9 and now I cannot update the Parallels Tools. I have followed all the support documents and even uninstalled and reinstalled Parallels but to no avail. Is anyone else having this issue? Can anyone out there help me out?

Thanks.

 

[JuanPa]

I have the same problem.
The Paralles Tools installation hangs at 60% and one hour later nothing happens.
Anybody can help us, please.?

 

[Mervin@Parallels]

Hello all,

Please try the steps suggested at: http://kb.parallels.com/8969 to install Parallels Tools.

If still the issue persists, please create a problem report when it fails and provide us the problem report number so that we could assist you better. Follow this link to create a Problem Report ID: http://kb.parallels.com/9058

Let us know if you have any additional questions.