Paste Special Command Produces Square Root Symbol

Discussion in 'Windows Virtual Machine' started by ViacheslavK, Jan 22, 2017.

  1. ViacheslavK

    ViacheslavK Junior Member

    Messages:
    19
    (similar thread is here but looks like it was archived as replies do not bump it up the topic list - https://forum.parallels.com/threads/paste-special-command-produces-square-root-symbol.283393/)

    in a nutshell, ctrl+alt+V produces a square root symbol instead of paste special menu in Excel.

    Tried changing the send OSX system shortcuts options in PD preferences to Always - no luck. Any advice would be highly appreciated

    i run Mac OS 10.12
    PD 12.1.2
    Windows 10 with all updates
    Office 2016 with all updates
     
  2. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    We tried reproducing on our side with the same setup.
    We were able to use the command "control + alt + V" to paste special in Excel 2016 without an issue with PD preferences set to Always.
    Check if Keyboard mapped correctly.
    Then, try reinstalling Parallels Tools: http://bit.ly/1cZWAa3 and keep us posted how it works.
     
    FelipeG4 likes this.
  3. ViacheslavK

    ViacheslavK Junior Member

    Messages:
    19
    Previously behavior was inconsistent - it would work fine just after reboot, and then would start producing square root sign after a while

    For instance, i just tested it and it produced the square root symbol. Then removed the apple keyboard layout as instructed above and now it works fine. I will report back after some use.
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Right on! Glad you are able to fixed the issue. Feel free to reach out anytime. We are here to help!
     
  5. TroyS1

    TroyS1 Bit poster

    Messages:
    1
    Same problem here. Tried above solutions without success. Using Alt-E-S works to bring up the Special Past dialogue box. If I use control-comand-V, I get the past icons box.
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @TroyS1 , please help us with a small video clip explaining the issue.
     

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