PD 13.1 : Windows 10 white screen on GeForce 9600

Discussion in 'Windows Guest OS Discussion' started by FanJoe, Oct 11, 2017.

  1. FanJoe

    FanJoe Bit Poster

    Messages:
    6
    With PD 13.1, Windows 10 displays a white screen with the GeForce 9600M GT graphics card.
    Everything becomes normal when I switch to the GeForce 9400M.

    MacBook Pro (15-inch, Late 2008)
    Intel Core 2 Duo
    RAM 8.0 GB
    NVIDIA GeForce 9600M GT and GeForce 9400M
    Capture 01.jpg Capture 02.jpg
     
  2. JohnF13

    JohnF13 Bit Poster

    Messages:
    21
    I wonder if that problem occurs with Parallel's 13.0 version?
     
  3. FanJoe

    FanJoe Bit Poster

    Messages:
    6
    No. I have reinstalled PD 13.0 and everything works fine.
     
    JohnF13 likes this.
  4. Alfena@Parallels

    Alfena@Parallels Parallels Support

    Messages:
    158
  5. JohnF13

    JohnF13 Bit Poster

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    21
    If everything works fine with Parallels 13.0 then Parallels 13.1 should be avoided until a "hotfix" is released.
     
  6. FanJoe

    FanJoe Bit Poster

    Messages:
    6
    Windows 10 on PD 13.1 configured with DirectX 9 works now fine.
    Thanks Alfena!
    Configuration de Windows 10.png
     
    SEKIT likes this.
  7. Meenakshi@Parallels

    Meenakshi@Parallels Parallels Support

    Messages:
    160
    Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!
     
  8. huguesf

    huguesf

    Messages:
    1
    Hello,
    Just to let you know, same problem on good old mac pro 4.1 with Geforce GT 120
    switching to DirectX 9 solve the issue

    more details :
    mac pro 4.1 (early 2009)
    OS X 10.11.6 using default graphic driver (did not try using nvidia provided driver)
    Geforce GT 120
    Parallels just upgraded from 12 to 13.1.0 (43108)
     
  9. Alfena@Parallels

    Alfena@Parallels Parallels Support

    Messages:
    158
    Hello @huguesf , Glad to know your issue is resolved.
     
  10. PhilippB2

    PhilippB2 Bit Poster

    Messages:
    3
    How can i downgrade to 13.0?
    I just updated to latest version and had the same problem.
    Support said to change it to Directx9 and that solved it but video playback performance seems to be worser.
     
  11. Alfena@Parallels

    Alfena@Parallels Parallels Support

    Messages:
    158
  12. PhilippB2

    PhilippB2 Bit Poster

    Messages:
    3
    Thanks a lot.
    I'm already in the process of reinstalling again a fresh Win10 VM but if that doesn't bring back the performance I will try to downgrade.
     
  13. Alfena@Parallels

    Alfena@Parallels Parallels Support

    Messages:
    158
    Hello @PhilippB2 , You're welcome. we are always here to help.
     
  14. RemcoE

    RemcoE Bit Poster

    Messages:
    1
    Setting Directx 'back' to 9 instead of 10 also solved my 'problem'. Had same weird screens on (old) MacPro...
     
  15. PhilippB2

    PhilippB2 Bit Poster

    Messages:
    3
    After downgrading to the previous version I could set it back to DirectX 10 and it's working again.
    I will leave it like that for now.
    I'm using an old MBP 15" early 2008 with OSX 10.11 El Capitan and I'm just fulfilling the minimum requirements for Parallels Desktop 13 but it's working fine.
    I'm actually suprised how well my machine runs with such a recent OSX AND a Windows 10 home VM on top of that, watching online series with Chrome running inside the VM.
     

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