Problemas con la compra de la licencia de un año

Discussion in 'Installation and Configuration' started by RafaelA9, Oct 18, 2021.

  1. RafaelA9

    RafaelA9 Bit Poster

    Messages:
    4
    Use la version de prueba durante los 14 dias, ahora que ya estaba vencida contrate una licencia de un año, pero para activarla me pide la clave de actualizacion, la cual no se donde se puede encontrar
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello,
    did you use Parallels Desktop before (except the trial version)?
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    If you didn't use Parallels Desktop before you need a full version instead of the Upgrade.
    In this case we can provide you with a refund of your Upgrade license and you will be able to purchase the full license key.
    Could reply us back with your purchase order number please?
     
  4. RafaelA9

    RafaelA9 Bit Poster

    Messages:
    4
    no, just use the trial version
     
  5. RafaelA9

    RafaelA9 Bit Poster

    Messages:
    4
    I would appreciate if I could get the refund, my order number is 299413890
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    178
    Hello @RafaelA9 kindly delete this public post, and please don't share your personal details in the public post because of security purpose, kindly check your private message and reply us back. Thanks, Parallels Team.
     
  7. RafaelA9

    RafaelA9 Bit Poster

    Messages:
    4
    Como se puede borrar, disculpe la ignorancia.
     

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