Problems with activation

Discussion in 'Installation and Configuration of Parallels Desktop' started by FrancescoA2, Dec 7, 2016.

  1. FrancescoA2

    FrancescoA2 Bit poster

    Messages:
    2
    Hi, the activation process asks me for both my new key and the old key, but the old key is no longer visible in the parallels subscriptions list.
    Please help, I can no longer use parallels!
    Thanks,
    F.
     
    FrancescoA2, Dec 7, 2016
    #1
  2. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    Hey, we've found only 1 key in your Parallels account. We sent it to you in private message, please check and let us know is this key your old key or not.
     
    Maria@Parallels, Dec 9, 2016
    #2

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