RDP Session was disconnected

M

MichaelS24

Bit poster
Along with my previous post, I have a development environment that is running V15.0. In this environment, I am also able to launch the HTML5 interface to access and launch applications. However using the client, I'm receiving this error:

RDP session was disconnected
Internal Error <65540>

That's the extent of the message. No idea where to troubleshoot this issue.
 
Slight update. Working with Parallels technical support this morning. My issue seems to be related to running the latest Parallels client (v15.5) against a V15.0 server deployment. Went back to the V15.0 Mac client release and had no issues. I saw something very similar with the iOS applications. The "2X Legacy" application on the iPad works fine against the v15.0 server, while the latest "Parallels Client" throws an error similar to the Mac client.
 
MichaelS24 said:
Slight update. Working with Parallels technical support this morning. My issue seems to be related to running the latest Parallels client (v15.5) against a V15.0 server deployment. Went back to the V15.0 Mac client release and had no issues. I saw something very similar with the iOS applications. The "2X Legacy" application on the iPad works fine against the v15.0 server, while the latest "Parallels Client" throws an error similar to the Mac client.
Click to expand...
I only thought this was fixed, but I upgraded the V15.0 environment to V15.5 and the Parallels Mac Client is still throwing the same error. I'll keep searching
 
PaulChris@Parallels said:
Hi Michael24, please verify RDS servers are the point to your RDS license server and also check out this article for more information.
Click to expand...
This is definitely an issue with Parallels client for Mac. If I back level the Mac client to v15.0 then it works fine and applications launch as expected. However, with the v15.5 client, I receive the error message shown above.
 
MichaelS24 said:
This is definitely an issue with Parallels client for Mac. If I back level the Mac client to v15.0 then it works fine and applications launch as expected. However, with the v15.5 client, I receive the error message shown above.
Click to expand...
Hi MichaelS24, client type might not be checked in RAS Console. You may check out the steps below to fix the issue:
1.In RAS Console > go to Connection.
2.Switch to Allowed Devices tab-> tick the type of Clients you use
 
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