recover Parallels license

Discussion in 'General Questions' started by AndreasM15, Mar 25, 2020 at 9:49 AM.

  1. AndreasM15

    AndreasM15 Bit Poster

    Messages:
    2
    Hello,
    I bought a new MacBook Pro a couple of days ago, I have used the migration assistant to avoid having these type of problems but apparently I cannot find (or migrate) my license.
    I have tried this: https://kb.parallels.com/en/115424 and it still doesn't work.
    Could someone please help me recovering my parallels license?
    Many thanks in advance,
    Gustavo Gomez
     
  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,170
    We can see that you have three Parallels Desktop 13 keys in your account. Visit my.parallels.com and find your activation key.
     
  3. AndreasM15

    AndreasM15 Bit Poster

    Messages:
    2
    Thanks, but I bought a Parallels 15 about a month ago and just installed it on the laptop. It wasn't registered in this portal.
    Maybe if I send you guys the last 5 characters will help someone from parallels finding it?
    Thanks a bunch in advance,
    Gustavo
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,799
    Hi, please reply us back via the private message with your license key.
     

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