Refund for a wrong purchase

[HowardB9]

Hi!
I made a wrong purchase and would like a refund. I want to buy new license with student discount (Pro Edition) to a activate parallel but, unfortunately, I made the purchase of Standard Edition license(1-time purcharse). In fact, I'm new to this platform. Please refund this purchase so that I can buy correct one.
This is my apple address for purchase: s55qwj7zq4@privaterelay.appleid.com
and my license key is 6J9799-8AGYKR-XXXXX-XXXXX-CFRG6N
Awaiting to your response, and thank you very much for help.
Regards,
H.Bai

 

[Adeboye Adeotan]

Hi!
I made a wrong purchase and would like a refund. I want to buy new license with student discount (Pro Edition) to a activate parallel but, unfortunately, I made the purchase of Standard Edition license(1-time purcharse). In fact, I'm new to this platform. Please refund this purchase so that I can buy correct one.
This is my apple address for purchase: s55qwj7zq4@privaterelay.appleid.com
and my license key is 6J9799-8AGYKR-XXXXX-XXXXX-CFRG6N
Awaiting to your response, and thank you very much for help.
Regards,
H.Bai

Hello Howard,

Please be informed that Apple does not permit returns or offer refunds for products purchased through the App Store, including Parallels Desktop. Parallels can't process returns or refunds for Parallels Desktop sold by Apple.

To request a refund, please contact Apple Support directly: http://www.apple.com/en/support/contact/