Refund of Wrong Purchase

Discussion in 'Parallels Desktop for Apple Silicon (M1) Mac' started by Umair Mubasher, Jun 17, 2021.

  1. Umair Mubasher

    Umair Mubasher Bit Poster

    Messages:
    5
    Hi! I made a wrong purchase and would like a refund. I want to buy new license to a activate parallel desktop but, unfortunately, I made the purchase of update license and i doesn't have any of previous parallels version. In fact, I'm new to this platform. Please refund this purchase so that I can buy correct one.
    This is my cleverbridge reference number 279441463


    Awaiting to your response.
    Regards,
    MUHAMAMD UMAIR MUBASHER
    bsef18a038@pucit.edu.pk
     
  2. MikhailU@Parallels

    MikhailU@Parallels Parallels Team

    Messages:
    31
    Hi Muhammad,
    As I see, the refund for the Parallels Desktop license has been initiated for order №279441463. Funds will be credited back within 5-7 business days.
    The respective license key for Parallels Desktop will be deactivated shortly.

    A new key can be purchased here: https://www.parallels.com/products/desktop/buy/?full . Have a good weekend ahead!
     
  3. AnniaV

    AnniaV

    Messages:
    1
    How do I go about getting the full parallel on my computer since I selected upgrade instead of the regular one. Do I need to get a refund or can I pay more & get a different key? please help.
     
  4. MikhailU@Parallels

    MikhailU@Parallels Parallels Team

    Messages:
    31
    Hi Annia,

    If you don't have a license key from one of the previous Parallels Desktop versions to confirm the upgrade key, you should arrange a refund for the upgrade key (as described in https://kb.parallels.com/123877 or reply to this response and provide me with the ref. number of the order) and purchase a new full license key then: https://www.parallels.com/products/desktop/buy/?full .
     
  5. BahriF1

    BahriF1 Bit Poster

    Messages:
    3
    merhaba , ben de profesyonel sürüme geçiş yapmak istiyorum. Bunun için ne yapmalıyım?
     
  6. BahriF1

    BahriF1 Bit Poster

    Messages:
    3
    Hello, I also want to upgrade to the professional version. how can I do it?
     
  7. MikhailU@Parallels

    MikhailU@Parallels Parallels Team

    Messages:
    31
  8. BahriF1

    BahriF1 Bit Poster

    Messages:
    3

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