Refund request time

D

Dave23

I have requested a refund for account number 502382153 through the online bot, how long does this take to complete.
 
I kept sending forms requesting a refund over and over for weeks, and no one answered me. Until now, the 30-day period is over. This is so frustrating, why were my forms ignored ?????????????/
 
astrid1 said:
I kept sending forms requesting a refund over and over for weeks, and no one answered me. Until now, the 30-day period is over. This is so frustrating, why were my forms ignored ?????????????/
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Hello,
In order to obtain phone/chat support regarding your refund request, kindly follow the below steps:
1. Sign in to your Parallels account using the link: https://my.parallels.com/login
Make sure your Parallels Desktop license is registered.
2. Go to the Support page. ( https://my.parallels.com/support/ )
3. Select your product and the category of your question.
Enter a short issue description or key words into the search box.
4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options.
Kindly refer to this article for more information: https://kb.parallels.com/6571

Thank you.
 
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