Refund request

E

EoghanS

Bit poster
Hi,

I have had parallels for a number of years and was not aware it had been set up to automatically renew.
I no longer have use for parallels after changing my machines so I would like to request a refund.

many thanks,
Eoghan
 
EoghanS said:
Hi,

I have had parallels for a number of years and was not aware it had been set up to automatically renew.
I no longer have use for parallels after changing my machines so I would like to request a refund.

many thanks,
Eoghan
Click to expand...
Hello,

Thank you for reaching out.
As per your request, the refund for the Parallels Desktop for Mac Pro Edition (1 Year) has been initiated for order № 471347145. Funds will be credited back within 5-7 business days.
The license key for Parallels Desktop for Mac Pro will be deactivated shortly.
Should you have any other queries, please let us know
Thank you and have a nice week!
 
Hi,

I recently purchased Parallels online and have tried to request a refund through Cleverbridge, and have been left in a constant loop conversation with a chatbot. can I please request and have the refund processed here?
 

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MichaelF62 said:
Hi,

I recently purchased Parallels online and have tried to request a refund through Cleverbridge, and have been left in a constant loop conversation with a chatbot. can I please request and have the refund processed here?
Click to expand...

Hi Michael,

Thank you for reaching out.

Your refund for the Parallels Desktop for Mac Pro Edition (1 Year) has been initiated for order № 473608379. Funds will be credited back within 5-7 business days.

Should you have any other queries, please let us know
 
Hi, a few days ago I purchased parallels desktop with tools online for Mac Pro edition (1 year). somehow I forgot that mine is not Mac Pro edition. I'm trying to request a refund and then it got me here. I think I'm in the right place if so can you please check that for me? thanks! I will be waiting for ur reply!
 
Last edited by a moderator:
Jaida said:
Hi, a few days ago I purchased parallels desktop with tools online for Mac Pro edition (1 year). somehow I forgot that mine is not Mac Pro edition. I'm trying to request a refund and then it got me here. I think I'm in the right place if so can you please check that for me? thanks! I will be waiting for ur reply!
Click to expand...
Hello @Jaida
We have processed a refund as requested.
Please do not hesitate to reach out to us for any other query.
Thanks.
 
Hello, I was charged for the Parallels Desktop for Mac Pro Edition (1 Year) a couple of days ago since I forgot that the subscription automatically renews. Since I no longer need to use the software, I tried to request a refund but the system kept me in a loop with a chatbot. Can I please request a refund here?
 
DesmondS said:
Hello, I was charged for the Parallels Desktop for Mac Pro Edition (1 Year) a couple of days ago since I forgot that the subscription automatically renews. Since I no longer need to use the software, I tried to request a refund but the system kept me in a loop with a chatbot. Can I please request a refund here?
Click to expand...
Hello @DesmondS ,
We have processed a refund and it usually takes around 5 - 7 business days for it to be credited to your account.
Thank you!
 
there was a recent charge on my account for the annual subscription renewal of Parallels. Unfortunately, I forgot to disable the auto-renewal option and only noticed the charge after it had been processed.
I'm a student and at this time, I no longer require the subscription for the second year, and the unexpected charge is a significant financial burden for me. I would greatly appreciate your assistance in issuing a refund for this renewal, as I do not have the means to continue with the subscription.
Thank you for understanding my situation, and I sincerely hope you can help me resolve this. I look forward to your response and any guidance you can provide.
 
Hana1 said:
there was a recent charge on my account for the annual subscription renewal of Parallels. Unfortunately, I forgot to disable the auto-renewal option and only noticed the charge after it had been processed.
I'm a student and at this time, I no longer require the subscription for the second year, and the unexpected charge is a significant financial burden for me. I would greatly appreciate your assistance in issuing a refund for this renewal, as I do not have the means to continue with the subscription.
Thank you for understanding my situation, and I sincerely hope you can help me resolve this. I look forward to your response and any guidance you can provide.
Click to expand...

Hello Hana,
We have processed a refund and it usually takes around 5 - 7 business days for it to be credited to your account.
Thank you.
 
My licenses has ended and I got no refund yet for the 1 year subscription charge, it is been more than 10 days since I reported this
 
Hello.
Please check my parallels subscription (dnhabpoa@gmail.com). I tried to deactivate my subscription last year but your website is not user-friendly. 'Activate subscriptions' is greyed out. I haven't been using parallels for a year. Please refund the last payment charged. Thank you.
 
Hello! I had parallels for a year and was not aware it had been set up to automatically renew.
I dont use parallels anymore I would like to request a refund.

Thank you in advance!
many thanks,
Eoghan
 
Hello! I had parallels for a year and was not aware it had been set up to automatically renew.
I dont use parallels anymore I would like to request a refund.

Thank you in advance!
 
Hello, I was charged for the Parallels Desktop for Mac Pro Edition (1 Year) a couple of days ago since I forgot that the subscription automatically renews. Since I no longer need to use the software, I tried to request a refund but the system kept me in a loop with a chatbot. Can I please request a refund here?
 
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