SkyDemon hung and mouse disabled

G

GarethB

Bit poster
SkyDemon has hung in Windows 7 due to an unhanded exception or something and the mouse cursor disappears as soon as I click on anything.
Net result is I cannot close SkyDemon or do anything else with the mouse as it just disappears.
I reboot my mac and relaunch Parallels but Skydemon is still there hung with the same problem.
There is no phone number I can find anywhere for Parallels Support.
 
Hi, did you have this issue before? Also do you have this issue only with SkyDemon?
Except for that you can contact Support using this phone numbers:
Toll-free: +1 888-811-2489
International: +1 703-579-0156
and using this link too.
 
GarethB said:
SkyDemon has hung in Windows 7 due to an unhanded exception or something and the mouse cursor disappears as soon as I click on anything.
Net result is I cannot close SkyDemon or do anything else with the mouse as it just disappears.
I reboot my mac and relaunch Parallels but Skydemon is still there hung with the same problem.
There is no phone number I can find anywhere for Parallels Support.
Click to expand...
Hi @GarethB, thanks for reaching out! please start your virtual machine and go to Action(From mac menu bar)->Reset to fix the issue.
You can reach the Parallels Support team using one of the following options available on the Parallels Desktop Support page
 
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