[SOLVED] Can't install Parallels Tools

T

TiefiSnh

Bit poster
Windows 10 Pro
Parallels 17.1.1

Whenever I install Parallels Tools I get window in attachment 1. When I click OK, then I immediately get the window in attachment 2. The DVD never shows up in File Explorer. I restart and nothing happens. I have followed the steps in this article: https://kb.parallels.com/8969 and still can't get it to see the DVD.
 

Attachments

  • 1.png
    1.png
    73.7 KB · Views: 8
  • 2.png
    2.png
    48.3 KB · Views: 8
Sort by date Sort by votes
TiefiSnh said:
Windows 10 Pro
Parallels 17.1.1

Whenever I install Parallels Tools I get window in attachment 1. When I click OK, then I immediately get the window in attachment 2. The DVD never shows up in File Explorer. I restart and nothing happens. I have followed the steps in this article: https://kb.parallels.com/8969 and still can't get it to see the DVD.
Click to expand...
Hi, after restarting virtual machine are you still getting this pop up?
 
Upvote 0 Downvote
TiefiSnh said:
Is there a place I can manually download Parallels Tools iso? It looks like our company policy is set to block CD/DVD drives, which explains why it might not be showing up. (I have yet to confirm this yet)
Click to expand...
Never mind. I was able to take the ISO, put it on a USB drive and install it in Parallels that way.
 
Upvote 0 Downvote
You must log in or register to reply here.
Back
Top