Sorry, there was a problem mounting the file - MS Project

Discussion in 'Windows Virtual Machine' started by VicD2, Jan 29, 2023.

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  1. VicD2

    VicD2 Bit poster

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    1
    Hi,
    I'm hoping someone can help. I decided to get Parallels just to be able to MS Project for school. Everytime I click I try to mount the program, I keep getting the error, "Sorry, there was a problem mounting the file." The download is directly from Microsoft and I've deleted and redownloaded the file to see if that was the issue. I've tried all the various tips and tricks I found online with no luck. I assume this is unique to Parallels and I'm hoping someone can. I'm on a M2 MacBook Air with on Ventura 13.1 and Windows 11. Any workarounds?
     
  2. Pavel Merkulov

    Pavel Merkulov Parallels Team

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    144
    Hello,
    Thank you for your feedback.
    To further investigate the issue you encountered, we have created a ticket and will contact you by email.
     
  3. Neyz

    Neyz Bit poster

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    1
    I have excatly the same problem. Can you send me the solution as email as well?, thanks a lot
     
  4. WeeK1

    WeeK1 Bit poster

    Messages:
    1
    Hi there, I am having the same problem wit Parallels 18 and Windows 11 on MS Project as well. Appreciate it if someone can share the solution.
     
  5. Pavel Merkulov

    Pavel Merkulov Parallels Team

    Messages:
    144
    Hello,

    For VicD2 we solved the issues by doing the following steps:

    1. Download WinZip and install the trial/evaluation version.
    2. Open the installation file with WinZip and extract the contents.
    3. Launch the MS Project setup file.
    4. Search for "project" app in startup menu when installation is complete and launch.
     
  6. BrianM42

    BrianM42

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    1
    Hi All,
     
  7. JimeA

    JimeA

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    1
    Hi,
    I'm having the same issue here. Can anyone help me as well ? Thank you
     

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