Support Cutoff with NO notice

RichardC11

Bit poster
I've been a customer since 2016 and have an active 3-year SPLA agreement that started in 2023. Now in the support portal all my previous tickets are GONE and it does not allow me to create a ticket or call support. Is this a bug or what the heck is going on .

We pay for support and this is a business that relies on support.

Now, the only method of communicating is Facebook or community.

I need someone to respond.

Thank you,
Richard
 
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