This license key is already registered in a different account.

Discussion in 'General Questions' started by JulianS3, Dec 9, 2019.

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  1. JulianS3

    JulianS3 Bit poster

    Messages:
    3
    Hi! I´m trying to register Parallels but i receive the following message:
    "This license key is already registered in a different account."
    I also tried the option "Activate on this mac", but this won´t work.
    Can you help me out?
    Can is send you the licence key i am using via pm?

    Thx!

    Julian
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hi, in this case we need your key and old email (which yo used for the key registration) and the new one where you would like to transfer your key.
    Please reply us back with this info via the private message.
     

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