This license key is associated with another account

Discussion in 'Installation and Configuration' started by Erik6, Oct 18, 2021.

  1. Erik6

    Erik6 Bit Poster

    Messages:
    2
    Hi,
    I've moved my Parallels Desktop to a new Mac and when I try to activate my license I got "This licens key is associated with another Parallels account".
    Please help me to activate my license again.
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello,
    could you provide us with your license key and email address what you used for the registration please?
     
  3. Erik6

    Erik6 Bit Poster

    Messages:
    2
    Can I send it to you as a PM?
     
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    178
    Hello, yes, kindly PM us your registered email address to assist you further. Thanks, Parallels Team.
     
  5. RussuM

    RussuM Bit Poster

    Messages:
    1
    Hi,
    I've moved my Parallels Desktop to a new Mac and when I try to activate my license I got "This licens key is associated with another Parallels account".
    Please help me to register this license back with my account.
    thank you.
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    178
    Hello, please check private message and reply us back. Thanks, Parallels Team.
     
  7. bilalk

    bilalk Bit Poster

    Messages:
    4
    hi there i have same issue and my teammate deleted his account but still i can not use it in new mac and new account.
     
  8. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    178
    Hello, please help us with your Parallels Desktop license key in private message. Thanks, Parallels Team.
     
  9. bilalk

    bilalk Bit Poster

    Messages:
    4
    hi again i dont know how can i send private message to you if you can send me i can reply via it thanks
     
  10. bilalk

    bilalk Bit Poster

    Messages:
    4
    hi again, can you send me dm about that topic?
     
  11. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    178
    Hello, we have pinged you in private message. Kindly reply us there. Thanks, Parallels Team.
     
  12. bilalk

    bilalk Bit Poster

    Messages:
    4
    thank you replied PM
     

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