"This product isn't compatible with your PC's processor" Microsoft store

[AngusG1]

Along with some others e.g. Minecraft launcher I am unable to install apps and xbox games because of unsupported cpu despite windows translating it for ARM?

 

[Bhargava]

Along with some others e.g. Minecraft launcher I am unable to install apps and xbox games because of unsupported cpu despite windows translating it for ARM?

Hello, please refer to and follow the steps to resolve the issue. Thanks.

 

[VashuB]

I have the same problem.

Hello, please refer to and follow the steps to resolve the issue. Thanks.

The fix he gave means we have had to download the game but we cant. Any fixes anyone?

 

[Adeboye Adeotan]

I have the same problem.

The fix he gave means we have had to download the game but we cant. Any fixes anyone?

Hello VashuB,

The Apple Silicon chip has an ARM architecture (unlike the x86/x64 architecture typical of classic desktop processors). And in a virtual machine on a Mac with a Silicon chip, it is currently possible to run only Windows ARM -- the Windows version for processors with ARM architecture (for example, it is used on devices with mobile chips like Microsoft Surface Pro X). And indeed, despite the built-in compatibility layer that allows you to run x86/x64 applications on Windows ARM, some applications do not work.

We strongly recommend you contact the game's support team and ask for further assistance from their end.