Transfer a license to another account

Discussion in 'Installation and Configuration' started by MohamedR, Nov 15, 2021.

  1. MohamedR

    MohamedR Bit Poster

    Messages:
    4
    Hello,
    Today, I purchased a license for my son to realize it wouldn't work across accounts
    Currently, the new license is under my account and I need it transferred to his account
    Thanks
     
  2. GampaA@Parallels

    GampaA@Parallels Staff Member

    Messages:
    237
    Hello @MohamedR , please send your Parallels Desktop license key in private message to assist you further. Thanks, Parallels Team.
     
  3. MohamedR

    MohamedR Bit Poster

    Messages:
    4
    @GampaA@Parallels How do I send you a private message? - I tried to figure this out but couldn't
     
  4. MohamedR

    MohamedR Bit Poster

    Messages:
    4
    That is no longer necessary, I found the email to reply to in my inbox - Thank you
     
  5. GampaA@Parallels

    GampaA@Parallels Staff Member

    Messages:
    237
    Hello @MohamedR , we are happy to help you. Please reach us back for any further queries. Thanks, Parallels Team.
     
  6. MohamedR

    MohamedR Bit Poster

    Messages:
    4
    Hello @GampaA@Parallels , I tried replying to your email, twice. I keep getting a reply from your Office365 saying the message couldn't be delivered. Can you please provide an emails address where I can reach you?
     
  7. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    449
    Hello, we request you to create a support ticket https://kb.parallels.com/6571 to get assisted via email. Thanks, Parallels Team.
     

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