I tried to transfer my Parallels Desktop license to a new Mac but it's not working for me. I did try to open a ticket [Parallels #3044145] but it got closed when the engineer told me where the cleverbridge number is (after he asked for it). I have the same issue described in https://kb.parallels.com/124725 but I can't complete the transfer (it could be because my account was a Business account). I can give the proxy email address and the actual email address to move it to.
Install the app
How to install the app on iOS
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
Transfer license not working
- Thread starter BrianR18
- Start date
DebasmitaM
Forum Maven
Hello, kindly send your old and new email address along with purchased invoice copy in private message so that we can transfer your license. Thanks, Parallels Team.I tried to transfer my Parallels Desktop license to a new Mac but it's not working for me. I did try to open a ticket [Parallels #3044145] but it got closed when the engineer told me where the cleverbridge number is (after he asked for it). I have the same issue described in https://kb.parallels.com/124725 but I can't complete the transfer (it could be because my account was a Business account). I can give the proxy email address and the actual email address to move it to.
Hello @BrianR18 , kindly send your old and new email address along with purchased invoice copy in private message so that we can transfer your license. Thanks, Parallels Team.
Started a conversation and uploaded the required document.
DebasmitaM
Forum Maven
Hello, we will do the necessory changes and update you shortly. Thanks, Parallels Team.Started a conversation and uploaded the required document.