Transporter Agent 10 stuck, v9 works fine

G

GeorgS

Bit poster
Hello all,

after upgrading from PD9 to 10, I wanted to migrate a new image of my companies Win7 laptop. Downloaded Transporter Agent 10, connected a 1 TB USB3 HDD and ran the TA. Starts with estimated duration 25 minutes, but increasing constantly. After 1 hour it stated 12 hours. Aborted migration, followed tips from board (checkdisk /r /f...), but this did not help at all. Several other tries, all the same.
When I uninstalled TA 10 and went down to TA 9, the migration took the expected 30 minutes.

Other thing: Automatic log on in TA10 did not accept the password, in TA9 it went through without problems.

Is there a new build coming up, to fix the problem? Or is there a significant difference between TA 9 and 10, which is worth a new migration?

Thanks in advance & have a good weekend,
G.
 
Last edited:
Glad to know I'm not the only one...

Been banging my head against this issue for three days now, and just installed Transporter 9 to see if it worked.

Glad to hear it will, but annoyed that no one seems to have addressed or even acknowledged this issue in version 10.

GeorgS said:
Hello all,

after upgrading from PD9 to 10, I wantred to migrate a new image of my companies Win7 laptop. Downloaded Transporter Agent 10, connected a 1 TB USB3 HDD and ran the TA. Starts with estimated duration 25 minutes, but increasing constantly. After 1 hour it stated 12 hours. Aborted migration, followed tips from board (checkdisk /r /f...), but this did not help at all. Several other tries, all the same.
When I uninstalled TA 10 and went doen to TA 9, the migration took the expected 30 minutes.

Other thing: Automatic log on in TA10 did not accept the password, in TA9 it went through without problems.

Is there a new build coming up, to fix the problem? Or is there a significant difference between TA 9 and 10, which is woth a new migration?

Thanks in advance & have a good weekend,
G.
Click to expand...
 
Not sure that's possible...

Parallels Transporter Agent completely hangs, so not sure it's possible to send the problem report with useful data.

I've uninstalled PTA v10 and ran v9 with great success, completed in expected timeframe and imported beautifully in Parallels for Mac v10.

I would need to reinstall PTA v10 before I could reproduce the issue and attempt submission again.

Maybe Friday.

Stuw said:
Hi,

could you please send a problem report from Parallels Transporter Agent ?

View attachment 8901
Click to expand...
 
Some problem here. Parallels Transporter Agent v10 'hangs' and migration time increased to approximately 33 hours !!!
With Transporter Agent v9 it took 2 hours without problems.
 
Hi All,
Please follow the steps given below :
Update your Parallels Desktop 10 for Mac to the latest build 10.1.0 (28600) by following the steps at : http://kb.parallels.com/111603
Download the latest build of ParallelsTransporterAgent-10.1.0-28600 from the link given below :
http://download.parallels.com/desktop/v10/10.1.0/ParallelsTransporterAgent-10.1.0-28600-win.exe
You may also refer the Knowledge Base article http://kb.parallels.com/113269 for more information.
Initiate the migration and check how it works.
 
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