Trying to reactivate Tools; won't take my key

Discussion in 'Parallels Toolbox for Windows' started by MaryB2, Aug 17, 2020.

  1. MaryB2

    MaryB2 Bit poster

    To save space, I removed Parallels Toolbox and now want to reactivate it. I selected and ran "reinstall tools" but could not find a way to run the program. I then searched for and ran the exe file, which asked me for my key. When I entered it (copy & pasted from my registered products), I got a message that it had expired. I assume that I should not post the key here.
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Hello, we've checked your account and found that you've got Parallels Toolbox as a bonus software with Parallels Desktop.
    With a perpetual Parallels Desktop for Mac license you get a three-month subscription for Parallels Toolbox for Mac and Windows.
    Please check this KB article for more information and let us know if you have any additional questions.

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