Ubuntu 16.04 Update Mouse Cursor Hidden

Discussion in 'Linux Guest OS Discussion' started by MarkG3, Mar 18, 2019.

  1. viola

    viola Kilo Poster

    Messages:
    139
    WTF!!!!! They didn't even fix this in 15?!!?!?
     
  2. Zeesy

    Zeesy Bit Poster

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    7
    Support has passed this on to the dev team but there's no timeline on a fix. Will update.
     
  3. MarkG3

    MarkG3 Bit Poster

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    8
    Zeesy -
    Were you not able to install Tools due to a missing cursor? IE - do we really know the problem is not fixed?
    I asked support if 15 fixed it and they pointed me to the standard release notes page at https://kb.parallels.com/124724.
    It says
    "Enhanced compatibility with new Linux distributions due to Virtio GPU that supports sliding mouse (when Parallels Desktop captures the guest OS mouse cursor), dynamic resolution (when the screen resolution changes dynamically if you resize the virtual machine window) and multimonitor support--even without Parallels Tools."

    Just wondering before I go ahead and try it and have to backtrack...
     
  4. Zeesy

    Zeesy Bit Poster

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    7
    Just reinstalled Parallels Tools and everything seems to be working fine now! Not sure what changed between now and 15 minutes ago, but it seems fine at Parallels 15, Ubuntu 18.04, Mac Mojave 10.14.6
     
  5. MarkG3

    MarkG3 Bit Poster

    Messages:
    8
    Parallels 15 fixed it for me as well!

    Ubuntu 16.04 Kernel 4.4.0-159
    Ubuntu 18.04. Kernel 5.0.0-25
     
    viola likes this.
  6. OliverM2

    OliverM2 Bit Poster

    Messages:
    2
    Quite the same-changed from 16.04 to 18.04 with a clean iinstallation of 18.04. Everything worked fine till I decided to run an update.
    Boom no mouse pointer anymore.
    Heard now it should be running with P 15?? But where is the Fix for P14?? I dont want to buy the new Version only becauseof this. When I bought P14 the promise was support of Ubuntu 16.04 same as Ubuntu 18.04. I have just payed for this Support with version P 14. So Parallels had to fix it for the older Version of product too!!!
     
  7. PBS Creative

    PBS Creative Bit Poster

    Messages:
    2
    I'm on Ubuntu 16.04 kernel 4.4.0-159 and cannot get the tools to install.
    Great way to get you to upgrade isn't it?
     

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