Unable to register Key on new Mac

S

shawnb11

Bit poster
This license is already used to activate Parallels Desktop on another Mac. To activate Parallels Desktop on this Mac, it is recommended that you purchase a new license.
>>> I select "Activate on this Mac"
>>>I am presented with:
This license key is associated with another Parallels account. Please sign in using this account and try again

How can I get this resolved?
 
shawnb11 said:
This license is already used to activate Parallels Desktop on another Mac. To activate Parallels Desktop on this Mac, it is recommended that you purchase a new license.
>>> I select "Activate on this Mac"
>>>I am presented with:
This license key is associated with another Parallels account. Please sign in using this account and try again
How can I get this resolved?
Click to expand...
Hello, we have sent you a personal message. Please provide us with the Parallels Desktop license key so that we can check this further. Thanks.
 
KhM11 said:
I have this same problem and posted the same over a month ago, with no response yet....
Click to expand...
Hello, we have sent you a personal message. Please provide us with the Parallels Desktop license key so that we can check this further. Thanks.
 
I have the same problem:
This license key is associated with another Parallels account. Please sign in using this account and try again. And I can't get any support anywhere through any of your sites.
 
Last edited by a moderator:
GlennV3 said:
I have the same problem:
This license key is associated with another Parallels account. Please sign in using this account and try again. And I can't get any support anywhere through any of your sites.
Click to expand...
Hello, we have sent you a personal message. Please provide us with the Parallels Desktop license key so that we can check this further. Thanks.
 
Hi, I have the same problem with activation of a licence on a new computer. Can you please help me with that?
 
Hello, i got new macbook and wanna deactivate my parallels desktop licence on old macbook and use it for new one. Is it possible to do?
 
Hi,I forgot to sign out on my old Macbook. Please reset my license of Parallels Desktop 16.
Though I entered my activation key, "Activate on This Mac" is not shown.
 
I am still trying to get my Parallels 10 license deactivated to move to a new mac. I have no need to upgrade and the KB article is not relevant to my version. PLEASE just do it!
 
This license is already used to activate Parallels Desktop on another Mac. To activate Parallels Desktop on this Mac, it is recommended that you purchase a new license.
>>> I select "Activate on this Mac"
>>>I am presented with:
This license key is associated with another Parallels account. Please sign in using this account and try again
How can I get this resolved?

I have this same issue. Please advise. Thanks.
 
F.B said:
This license is already used to activate Parallels Desktop on another Mac. To activate Parallels Desktop on this Mac, it is recommended that you purchase a new license.
>>> I select "Activate on this Mac"
>>>I am presented with:
This license key is associated with another Parallels account. Please sign in using this account and try again
How can I get this resolved?

I have this same issue. Please advise. Thanks.
Click to expand...
Hello,
We have sent you a private message to request for the necessary information to help you with your request.
Thank you.
 
I am trying to activate my Parallels Desktop Pro on a new Mac after selling the old one and I am getting this error message, "This license key is associated with another Parallels account. Please sign in using this account and try again." I have a subscription that renews in September 2023. I have been trying to open a ticket with Parallels Support for the past several days without success. Please help!
 
SimonE16 said:
I am trying to activate my Parallels Desktop Pro on a new Mac after selling the old one and I am getting this error message, "This license key is associated with another Parallels account. Please sign in using this account and try again." I have a subscription that renews in September 2023. I have been trying to open a ticket with Parallels Support for the past several days without success. Please help!
Click to expand...
Hello,
We have sent you a private message to request for the necessary information to help you with your request.
Thank you.
 
Hi i need help too, it says activation limit, i just got a new mac and wanted to move my parallels over.
Activate on this mac is not shown.
 
RynaldiT said:
Hi i need help too, it says activation limit, i just got a new mac and wanted to move my parallels over.
Activate on this mac is not shown.
Click to expand...
Hello,
We have sent you a private message to request for the necessary information to help you with your request.
Thank you.
 
I am having the same issue: "This license key is associated with another Parallels account."
Can you please reset the activation limit on my Parallels Desktop 16 key?
 
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