Unable to register Key on new Mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by shawnb11, Jan 7, 2023.

  1. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    466
    Hello,

    We have reset the activation limit for your Parallels Desktop 16 key.

    Thank you
     
  2. MartinL36

    MartinL36 Bit poster

    Messages:
    1
    Hi,
    I'm getting the following message after trying to activate parallels desktop on my new mac.
    "This license key is associated with another Parallels account. Please sign in using this account and try again."
    I only have one account.
     
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    466
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    466
    Hello,

    The key *****-PZDGWN is registered under the Parallels account registered under the email address 2m*****@*****.appleid.com

    Please use the email address to sign in Parallels Desktop.

    Thanks
     
  5. MartynM

    MartynM Bit poster

    Messages:
    1
    A user in my organisation is having the same error
    "This license key is associated with another Parallels account. Please sign in using this account and try again."
    please help.
     
  6. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    539
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     

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