update won't work

no I have not restarted my mac...will try that(but not holding my hopes..)

at the end it sais If the steps above do not help to fix the issue please try to use the following Knowledge base article to troubleshoot Parallels Tools installation issues: Parallels Tools Troubleshooting
doesn't say about submitting a report...
 
ive restarted the mac...still won't allow me to drag and drop finder into MAC OSX.allows me to drag and drop anything else but finder...
 
Here re it is for your convenience.

Step 2.5. Submit Problem Report:
If the issue is still not solved or you have difficulties with any of the steps outlined above, please submit the Problem Report from Help menu > Report a Problem.
Remember the Problem Report ID and keep it for technical support department.
Contact Parallels Technical Support.
NOTE: It will speed up the issue resolution process if you send the results of the above troubleshooting and Problem Report ID when submitting your support request.
Click to expand...
 
I dont recall seeing any articles..i had a look now but not sure what I am meant to be doing? do I just scroll to the end to submit the error report?
 
LaurenceC said:
ive restarted the mac...still won't allow me to drag and drop finder into MAC OSX.allows me to drag and drop anything else but finder...
Click to expand...

I don't understand what you mean by drag and drop finder into Mac? Aren't we talking about drag and drop from OS X into Windows? Drag and drop anything else but finder?
 
Now when I re read your first post I concluded I don't understand what your problem is after all, you say "drag finder boxes into OS X", Finder is an OS X app, it's already in OS X.
 
LaurenceC said:
I dont recall seeing any articles..i had a look now but not sure what I am meant to be doing? do I just scroll to the end to submit the error report?
Click to expand...

You were supposed to follow each step, I thought you said you had follow those knowledge base articles, now you say you didn't? Sorry, I give up, did all I could, good luck.
 
Hi apologies, I was talking talking about dragging finder between Desktop Spaces which i now realise has nothing to do with Parallels. thank you for your help.
 
As we all know that technology changes day by day and every one want to implement the latest features for users so it will be continue in future too..Please update the same if feel any problem so post in related forums or ask in concern application's help!
 
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