Title says it all really. I know there are other posts on here, but I've tried reinstalling Parallel Tools within the Windows atmosphere. Restarted. No luck. I also read something about CD/DVD drive. Well I have a CD/DVD 1 and a CD/DVD 2. Both say they are disconnected. Both let me choose "Win10_1809_English_x64.iso" but when I choose it, I get a popup that says it does not exist. I'm not the most prolific computer user so any help would be greatly appreciated. Thanks.