upgraded to parallels 13, windows won't open

Discussion in 'Installation and Configuration of Parallels Desktop' started by josephh3, Oct 28, 2017.

  1. josephh3

    josephh3 Bit poster

    Messages:
    8
    I just upgraded from Parallels 11 to 13. However when I try to open Windows 10 programs, nothing happens.
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @josephh3, your Windows virtual machine is freezing when you try to open? If so, please click on the virtual machine and choose "Action" from Mac menu bar to select " Reset" to fix the issue. If the issue persists, please share the screenshot of the window and we will help!
     
    josephh3 likes this.
  3. josephh3

    josephh3 Bit poster

    Messages:
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    Thanks Paul, That did it.
     
  4. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    450
    Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!
     

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