USB device Not recognized in Windows

M

MarijanF

Bit poster
I want to configure a transceiver Device, This is online possible with a Windows App. Trying to Connect the Device with usb-c - usb-c cable leads to no reaction, the App Shows only com1 available. Dose somebody has similar experience and an Solution?
 
Correction:
I want to configure a transceiver Device, This is only possible with a Windows App. Trying to Connect the Device with usb-c - usb-c cable leads to no reaction, the App Shows only com1 available. Dose somebody has similar experience and an Solution?
 
MarijanF said:
Correction:
I want to configure a transceiver Device, This is only possible with a Windows App. Trying to Connect the Device with usb-c - usb-c cable leads to no reaction, the App Shows only com1 available. Dose somebody has similar experience and an Solution?
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Hello,

Thank you for reaching out.

Please provide the following information:

1. More details on the device you are using.
2. Do you have any error message?
3. Please collect a technical report while the issue is being reproduced (click the Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this e-mail.
Thanks
 
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