VM with MacOS 14.0 is failing to update to MacOS 14.2.1

Discussion in 'macOS Virtual Machine' started by TomasD4, Jan 9, 2024.

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  1. TomasD4

    TomasD4 Bit poster

    Messages:
    1
    Hello, not for the first time I have seen the issue with update of Mac VM;
    HW: Mac Pro rack 2019, Parallels 19.2.0

    - mac VM is on MacOS 14.0 (i believe it was a fresh install)
    - System setting > General > Software Update show MacOS 14.2.1
    - confirming this update ends up with downloading, preparing update and reboot; but after the reboot I still see the update available and I am still on version 14.0?!

    Anyone has similar experiences? Any ideas how to debug what is causing the update to fail?
     
    TomasD4, Jan 9, 2024
    #1
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    577
    Hello,
    For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thank you.
     
    Pramesh Boodadoo, Jan 11, 2024
    #2

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