Windows 10 Desktop Won't Sync/Refresh after Creators Update

Discussion in 'Windows Guest OS Discussion' started by BenjaminClaude, May 17, 2017.

  1. BenjaminClaude

    BenjaminClaude Bit Poster

    Messages:
    8
    Hi community,

    After updating my Windows 10 VM to the latest Creators Update, my desktop won't sync and refresh automatically. Right click on the desktop > Refresh works but I wish I could recover the automatic sync!

    *I tried to uninstall / re-install parallels tools and Support over Fb Messenger has confirmed they were properly installed.
    *Shared Profile is on with Desktop folder ticked

    Any help or ideas how to fix that? Thank you!
    PD Version 12.2.0 (41591)
     
  2. Swati@Parallels

    Swati@Parallels Parallels Support

    Messages:
    304
    Hello Benjamin, the desktop on Windows and Mac are not synced automatically right after some changes appeared. However, you may follow the below steps and keep us posted:
    1. Create a snapshot
    2. Press CMD+R to open run box.
    3. Type regedit and press enter.
    4. Navigate to the following registry key: HKEY_CLASSES_ROOT\CLSID or HKCR\Wow6432Node\CLSID\
    5. Here right-click on CLSID and select Find to search for dontrefresh. If you find it, and if it has a value set to 1, change its value to 0.
     
  3. BenjaminClaude

    BenjaminClaude Bit Poster

    Messages:
    8
    Hello Swati, thank you for your assistance.
    Just for the note, for all these years using PD, I confirm desktop used to sync automatically without me having to make any modifications..
    I have followed your instructions and the search for dontrefresh value in HKEY_CLASSES_ROOT\CLSID does not return anything
    Should I try anything else ?
     

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