Windows 10 screen distortion & flickering with 4K monitor added

Discussion in 'Windows Virtual Machine' started by WonB, Dec 1, 2016.

  1. WonB

    WonB Junior Member

    Messages:
    19
    My Windows 10 screen often behaves erratically and produces distorted screen, as demonstrated in the attached screen shot.
    What's the problem?

    (I have a 27" monitor attached to my iMac retina 5k through a mini display port-to-HDMI adapter cable. But I doubt this cable has anything to do with the issue, because it worked fine under Windows 7.)
     

    Attached Files:

  2. Hey, try to reinstall Parallels Tools and check.
    Please provide us with the results.
     
  3. WonB

    WonB Junior Member

    Messages:
    19
    I reinstalled Parallels Tools, but the problem persists, albeit in a different pattern.
     

    Attached Files:

  4. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Try switching DirectX between 9,10 and check how it works.
    Shutdown Windows virtual machine.
    Open virtual machine configuration > Hardware > Graphics > Advanced Settings > 3D Acceleration to DirectX 9, 10 and disabled.
     
  5. WonB

    WonB Junior Member

    Messages:
    19
    DirectX 9 won't work. It makes Google Chrome keep crashing.
    I'm not back to DirectX 10, and the screen problem continues...
     
  6. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Please try with DirectX disabled and see how it works.
     
  7. WonB

    WonB Junior Member

    Messages:
    19
    It worked!
    But now I see occasional flickering that I didn't experience with DirectX 10 on.
    Problem just piles upon problem.
     
  8. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Please try reinstalling Parallels Tools: http://bit.ly/1cZWAa3 then observe how it works and keep us posted.
     
  9. WonB

    WonB Junior Member

    Messages:
    19
    I reinstalled Parallels Tools -- for about the 5th time -- but it didn't help.
     

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