Windows 10 will not load

Discussion in 'General Questions' started by CarolR1, Jan 2, 2017.

  1. CarolR1

    CarolR1 Bit Poster

    Messages:
    4
    I have installed Parallels Desktop for Mac on my iMac running Sierra.
    Go to install Windows 10. All goes fine up to the point where it is to restart and that is where the parallels Wizard hangs up.
    I tried 4 times both 64 and 32 bit but same issue.
    HELP PLEASE
     
  2. Swati@Parallels

    Swati@Parallels Parallels Support

    Messages:
    251
    Hi Carol, how you are installing Windows i.e through Microsft USB stick or through downloaded iso file?
     
  3. CarolR1

    CarolR1 Bit Poster

    Messages:
    4
    I am using the stick.
    At the moment I have reinstalled Parsllels and now trying to install Windows.
    Hope this time it works
    Will reply in a short while fingers crossed
     
  4. CarolR1

    CarolR1 Bit Poster

    Messages:
    4
    Windows still will not restart.
    This should not be this hard!
     
  5. AmyW2

    AmyW2

    Messages:
    1
    I'm having the same issue did it work? My first experience with Parallels - sooooo very frustrated.
     
  6. CarolR1

    CarolR1 Bit Poster

    Messages:
    4
    Had to bite the bullet and pay my computer company techies to install.
    This should have been as easy as my experiences with Mac programs. To say I am disappointed in the experience is an understaitment. I pray that Parallels and Windows work for me as I only need them for one program. Just made it more expensive.
     
  7. MIRIAMR

    MIRIAMR Bit Poster

    Messages:
    1
    Sorry my english, I am from spain and trying to install windows 10 home in my computer with parallels 12. But nearly finish the installation is an error : SYSTEM THREAD EXCEPTION NOT HANDLE.
    I was speking with apple and microsoft and they told me that is parallels who can help me. Please anybody can help me? thank you
    I have a stick (pen drive with windows)
     
  8. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    433
    Dear @AmyW2
    Have you followed the instructions from this article?
    If yes, please follow the below steps & keep us posted
    1. Create a new virtual machine(start Parallels Desktop & the Mac menu bar choose File > New
    2. Click Install Windows or another OS from DVD or image file, then click Continue:
    3. Configure the virtual machine to boot from USB drive:
    Click Locate manually:
    Check Continue without a source, then click Continue:
    Choose Windows 10 operating system and click OK:
    Choose virtual machine profile and click Continue:
    4. Check Customize settings before installation and click Continue:
    Switch to Hardware tab > Boot Order > check External device > set External boot device to appropriate Windows 10 USB installation drive:
    5. Close configuration window and click Continue in Parallels Wizard dialog:
    The first boot may fail: In this case in the menu bar choose Actions > Reset:
    6. Proceed with Windows installation:
    Once the installation is completed, please follow this article to install Parallels Tools
     
  9. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    433
    Please follow the instruction from this article. Once the installation is finished(refer screenshot) & requires a reboot, plz unplug the USB from the Mac & then restart.
    If not, plz disconnect Windows 10 from External Boot device(refer screenshot) Forum Windows 2.png Forum Windows.png
     
  10. LudwigS1

    LudwigS1 Bit Poster

    Messages:
    11
    Hi,
    frustrating. It happens to me as well. Brand new Win 10 USB dongle. http://kb.parallels.com/123364 doesn't help at all, because I am not reaching this stage.

    I was playing with several config settings, EFI Boot, Hypervisor, etc. but BSOD still occurring. I'm trying to boot 64bit.

    [​IMG]

    Help please.

    Kind regards
     
  11. LudwigS1

    LudwigS1 Bit Poster

    Messages:
    11
    Changing a few settings, I can reach this stage...

    [​IMG]

    Boot order is: Ext. device only w/ EFI

    Search "0x80300024" -> Zero results

    Disabled Real time virtual disk optimization and results are the same.
     
    Last edited: Feb 17, 2017
  12. LudwigS1

    LudwigS1 Bit Poster

    Messages:
    11
    Killed the VM.

    Fresh installation now like this:

    [​IMG]

    It completes all stages, including Getting finished,...

    Next time Boot jumps into BSOD again!!! :mad:


     
  13. Swati@Parallels

    Swati@Parallels Parallels Support

    Messages:
    251
    Please follow the below steps and keep us posted:
    1. Unplug or disconnect USB stick.
    2. Click on Action -> Select Reset.
    3. If the issue still persists, please reinstall Windows 10 without an activation key and by using Express Installation unchecked.
    4. After the Windows 10 installation is complete, go to Settings --> Update and security --> Activation, and click: Change product key.
    5. Enter the product key from the order receipt to activate Windows 10.
     
  14. LudwigS1

    LudwigS1 Bit Poster

    Messages:
    11
    Hi Swati,

    it's installing now, but I cannot tell you if it all works. I think the Express disable was a good hint so far.

    [​IMG]
    I was able to create a partition myself
    [​IMG]
    It's running 100% cpu, single, just the black windows screen with the tortoise windows logo...I wonder if its stuck or taking some time. I will report.

    Kind regards,
    LS
     
  15. LudwigS1

    LudwigS1 Bit Poster

    Messages:
    11
    OK, I don't know, but after 4h I kicked the VM (reset) and now booting from disk shows me ... and now I can customize it... not sure if I will make it to a full Windows, but it looks promising now.

    [​IMG]
     
  16. LudwigS1

    LudwigS1 Bit Poster

    Messages:
    11
    I can confirm it's working now. The key was to disable Express installation in my case. I hope the VM is stable.
    Best regards
     
  17. Swati@Parallels

    Swati@Parallels Parallels Support

    Messages:
    251
    Sounds, great. Please feel free to reach us anytime.
     

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