Windows 10 will not load

Discussion in 'Parallels Client for Mac' started by CarolR1, Jan 2, 2017.

  1. CarolR1

    CarolR1 Bit Poster

    Messages:
    4
    I have installed Parallels Desktop for Mac on my iMac running Sierra.
    Go to install Windows 10. All goes fine up to the point where it is to restart and that is where the parallels Wizard hangs up.
    I tried 4 times both 64 and 32 bit but same issue.
    HELP PLEASE
     
  2. Swati@Parallels

    Swati@Parallels Parallels Support

    Messages:
    78
    Hi Carol, how you are installing Windows i.e through Microsft USB stick or through downloaded iso file?
     
  3. CarolR1

    CarolR1 Bit Poster

    Messages:
    4
    I am using the stick.
    At the moment I have reinstalled Parsllels and now trying to install Windows.
    Hope this time it works
    Will reply in a short while fingers crossed
     
  4. CarolR1

    CarolR1 Bit Poster

    Messages:
    4
    Windows still will not restart.
    This should not be this hard!
     
  5. AmyW2

    AmyW2

    Messages:
    1
    I'm having the same issue did it work? My first experience with Parallels - sooooo very frustrated.
     
  6. CarolR1

    CarolR1 Bit Poster

    Messages:
    4
    Had to bite the bullet and pay my computer company techies to install.
    This should have been as easy as my experiences with Mac programs. To say I am disappointed in the experience is an understaitment. I pray that Parallels and Windows work for me as I only need them for one program. Just made it more expensive.
     
  7. MIRIAMR

    MIRIAMR Bit Poster

    Messages:
    1
    Sorry my english, I am from spain and trying to install windows 10 home in my computer with parallels 12. But nearly finish the installation is an error : SYSTEM THREAD EXCEPTION NOT HANDLE.
    I was speking with apple and microsoft and they told me that is parallels who can help me. Please anybody can help me? thank you
    I have a stick (pen drive with windows)
     
  8. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    419
    Dear @AmyW2
    Have you followed the instructions from this article?
    If yes, please follow the below steps & keep us posted
    1. Create a new virtual machine(start Parallels Desktop & the Mac menu bar choose File > New
    2. Click Install Windows or another OS from DVD or image file, then click Continue:
    3. Configure the virtual machine to boot from USB drive:
    Click Locate manually:
    Check Continue without a source, then click Continue:
    Choose Windows 10 operating system and click OK:
    Choose virtual machine profile and click Continue:
    4. Check Customize settings before installation and click Continue:
    Switch to Hardware tab > Boot Order > check External device > set External boot device to appropriate Windows 10 USB installation drive:
    5. Close configuration window and click Continue in Parallels Wizard dialog:
    The first boot may fail: In this case in the menu bar choose Actions > Reset:
    6. Proceed with Windows installation:
    Once the installation is completed, please follow this article to install Parallels Tools
     
  9. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    419
    Please follow the instruction from this article. Once the installation is finished(refer screenshot) & requires a reboot, plz unplug the USB from the Mac & then restart.
    If not, plz disconnect Windows 10 from External Boot device(refer screenshot) Forum Windows 2.png Forum Windows.png
     

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