Windows 11 ARM Boots to Black Screen

Hi,

I am running Parallels with Win 11 ARM EDU which is up to date on both counts. Have just updated to Mac OS Ventura and when i start my VM everything goes well at first. Boots up, logs in and gets to desktop and then goes to a black screen with nothing visible or usable - Cant update Parallels tools or take any further action. I hear the occasiona beep as if its trying to do something but alas no screen action at all and have to hard reset the VM and then it all happens again.

Just a heads up that something is amiss with the new version of Mac OS

 

Same here. Logon is fine and I got a glimpse of the desktop but then permanent black screen. Upon initial install of Ventura it worked but since a macOS reboot I only get the black screen. Can't find a workaround yet.

 

Same problem

 

Exact same issue here. It was working fine until it forced a reboot with latest Parallels tools following app update yesterday and now I get a black screen after boot. I'm trying to find previous version of Parallels to downgrade one rev to restore operation.

 

Let's hope there's a fix while Ventura is still in beta. I really need my VM and this alone will prevent me from moving to the beta.

 

I already had the latest version of Parallels and it was actually following a restart of the Mac (and therefore Parallels) when the issued started so not sure an older version of Parallels will fix it. Very happy to be proven wrong!

 

Hello @JamieP6, Please refer to this KB article: https://kb.parallels.com/123094 to reset the virtual machine and check. Thanks, Parallels Team.

 

It didnt help. Only start\stop VM help

 

You can create a keyboard shortcut to change the screen resolution in Parallals Tools, which helps to change the resolution quickly.

 

Hello @ArturG2, Reset did not work, and Stop/started worked. Glad the issue is resolved. Please get back to us if have any further issues. Thanks, Parallels Team.

 

Start\Stop can help for 2-3 minutes, and then black screen. I think it not fixing this problem

 

Hi tried but unsuccessful. Suspend seems the better method but isn't 100% either and doesn't stop the issue from reoccurring.

 

Same here. Confirmed it's not just Windows 11. Also doesn't work with Ubuntu and Kali Linux variants.

 

Suspend/Run works but issue will need repeating often. Hope Parallels can fix this with possibly a Tools update.

 

Hello, After many research, I found a solution in order to continu to work with my VM.
- Uninstall parallels tools
- Reboot windows. After this, you can work with the VM without black screen.
- Install parallels tools and you must NOT RESTART.
- Launch services.msc and disable this 2 services :
- Parallels Coherence Service
- Parallels Tools Service.
-Restart VM
I haven't see what is not available without this 2 services. I have exchange folder between host and VM, I have network and good screen Resolution.

 

Unfortunately I couldn't complete all of them steps:
- I uninstalled Parallel Tools
- Restarted windows

But still get the black screen...

 

Following fix worked for me:
in the Win11 VM configuration:
Options > Applications > disable Share Windows applications with Mac.

 

This worked for me as well. The KB article had me reinstalling everything for it not to work again. Everything was working fine before the update.

 

This worked for me as well. Thanks!

 

Thanks, this worked for me as well.