Windows stopped automatically

N

NSB

Bit poster
Hello,
i'm using macbook pro 2018
Windows version : 10
Parallel desktop version : 16

Since few weeks, anytime i start windows, it stopped and closes automatically all screen (windows & other application).
I restart windows and the same problem happen again.
impossible to finish any task i start.
Need help please
 
Hello,
For us to further investigate the issue, kindly provide us with the following information:
1. Reproduce the issue and create a video recording of the issue following the article https://kb.parallels.com/en/118652 and upload the recorded file via secured file sharing link (provide us with the link).
2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
Thank you.
 
Pramesh Boodadoo said:
Hello,
For us to further investigate the issue, kindly provide us with the following information:
1. Reproduce the issue and create a video recording of the issue following the article https://kb.parallels.com/en/118652 and upload the recorded file via secured file sharing link (provide us with the link).
2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
Thank you.
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Hello !!!
 
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