Windows user password

[ClementD1]

Hi,

I am running Parallels 10 on a Mac book pro OS X Yosemite.
Yesterday I tried to remember my windows account password, but none was set, so I set one in the Control panel, but removed it.
Then I needed to restart the VM and it asks me now for a password I really don't know.

I tried these steps :
http://kb.parallels.com/114193

and got the following :

Unable to open new session in this virtual machine. Make sure the latest version of Parallels Tools is installed in this virtual machine and it has finished booting.

Failed to configure the virtual machine.

I don't think I've got parallels tools installed.
Any chance someone can help me to unlock my VM ?

Regards,
Clement

 

[Maria@Parallels]

@ClementD1 did you try resetting the virtual machine? (Actions -> reset)

 

[ClementD1]

Sorry, I resolved it on my own.
Thanks anyway.

Clement

 

[johnb30]

Hi Clement - how did you resolve this please? same problem here

 

[PaulChristopher@Parallels]

Sorry, I resolved it on my own.
Thanks anyway.

Clement

Hi @ClementD1, that's great! Please let us know what steps that you have performed to fix the issue.