Won't read any USB

Discussion in 'Mac OS X Guest OS Discussion' started by JakeN1, Nov 9, 2017.

  1. JakeN1

    JakeN1 Bit Poster

    Messages:
    4
    I've looked at every forum.

    I got error 471. I plug in the USB and it sees it. Asks me to grant it access (and I approve) and it shows up in the drop down in the upper right-hand corner. But, I can't open it. Any advice? Btw, I'm using a Macbook Pro early-2015 High Sierra. I've tried two other USB's and an external hard drive. Nothing.

    I tried this and still got nothing:
    http://kb.parallels.com/en/10136
     
  2. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    2,746
    Hi @JakeN1, please shut down the virtual machine and go to it's VM configuration settings, Hardware -> USB & Bluetooth ->Advanced settings -> tick " Enable USB 3.0" and check out the virtual machine performance.
     
  3. JakeN1

    JakeN1 Bit Poster

    Messages:
    4
    It was already checked.
     
  4. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    435
    Please reproduce this error message, generate a Problem Report ID while the error message is being displayed (very important) and reply with the same.
     
  5. JakeN1

    JakeN1 Bit Poster

    Messages:
    4
    did that yesterday via Twitter and they told me to standby, lol. But, here it is again:

    224440430
     
  6. Elric

    Elric Parallels Developers

    Messages:
    1,609
    Hi,
    unfortunately it is an issue in Parallels Desktop Lite with High Sierra. This should be fixed in the next update (but I may not say when it will be issued)
     
  7. JakeN1

    JakeN1 Bit Poster

    Messages:
    4
    dag namit
     

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