Word couldn't verify your Microsoft 365 Subscription

I keep getting the error message "Word couldn't verify your Microsoft 365 Subscription". I'm running Parallels 18.2 on an M1 Macbook Pro (Using windows 11 on insider preview)

I've also had issues with Excel saying it can't refresh some data because there was no internet connection

Yet I can browse the web, and i'm getting the "connected to ethernet" symbol at in the bottom task bar. the VM clearly has internet access. Thanks in advance for the help!

 

I have the same issue; I wonder if the latest update to Parallels or a recent Office 365 update cause this?

 

Just to pile on...same issue here. It definitely started after an update. I can't quite tell if it was Parallels 18 or a Microsoft 365 update, though. Microsoft does an update almost every week so it's hard to tell.

 

Hey, I've had the same problem, go to this youtube:
I forwarded through a bit of the youtube because a fair amount of it is watching them wait for their computer to go through the steps. I did what they said, made sure both windows and parallels was updated, and restarted. At first I didn't think it worked, but then when I shut down again and restarted it took care of the error. I hope this helps you!

 

This issue really needs to be resolved. Uploading word docs and excel files to OneDrive when on Parallels VM has basically become unusable.

 

This issue magically went away after I updated Windows today.

 

Yeah mine tentatively seems to have gone away also. Word had no sign in prompt, but excel did. Luckily, the sign in button finally worked in excel and (so far) seems to be working. I also updated Windows yesterday

 

Hi does anyone know what the magic was? I have the same problem, it hasn't magically gone away. Rest network adapters, ran ipconfig /flushdns, ran netsh, still no joy.
So from the VM I can open edge, and log into my Microsoft account. I have re-installed Office and still get the same issues.

 

Actually, can that. just roll back to a previous snapshot, then let everything update.....