YOU HAVE ENTERED AN UPGRADE KEY. PLEASE ENTER KEY FROM PREVIOUS VERSION

MujtabaT

Bit poster
I have bought Parallels 18 for the first time (one time purchase) and upon entering the key, I got the message mentioned in the title. My trial is left of another 4 days. Please help me in sorting this issue out.
 
I have bought Parallels 18 for the first time (one time purchase) and upon entering the key, I got the message mentioned in the title. My trial is left of another 4 days. Please help me in sorting this issue out.
Hello, please be informed that in order to activate Parallels Desktop for Mac Upgrade license you must have a Parallels Desktop legacy permanent license to act like the previous version key while activation. If confirmed we will be able to initiate the refund for either Parallels Desktop for Mac Upgrade license, so that you can purchase Parallels Desktop for Mac full version. Thanks.
 
I never had a previous version. I just installed the latest trial version and as it was ending I purchased the Parallels Desktop (Standard Edition for $70) and upon purchasing I was asked to enter key and after that they asked to enter key for previous version which I don't have. I mistakenly did that, I should've chosen New License.
 
The reference number provided on the invoice is : 375715509 and the invoice number is : AKD-736101485062.

Upon a successful refund, please do inform me over here.

Thanks.
 
I also have the same issue. I need to enter the previous license which I don't have because I just used the trial only. And after I purchased the license, I cannot activate my parallel at all, I don't have the previous license. PLEASE HELP ME!
 
I had the same issue I purchased the parallel desktop but it ask the previous key which I don't have. Please check my account email: info.sulitunlock@gmail.com

Payment Reference #: 485842199
Invoice number: AKD-736114715466
Invoice date: Nov 22, 2024

Please help me to fix the problem or make me a refund.

thank you
 
Back
Top