You have reached the maximum number of activations

Discussion in 'General Questions' started by JasonV3, May 17, 2019.

  1. JasonV3

    JasonV3 Bit Poster

    Messages:
    1
    I don't have access to my old computer in order to deactivate the copy of Parallels 11 on it. Is there a way to reset my account?
     
  2. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    674
    Hi JasonV3. We have reset your Parallels Desktop 11 for Mac license. Please try to activate now and it should work.
     
  3. philippe2

    philippe2 Bit Poster

    Messages:
    2
    After a problem on my mac and a complete formatting and reset of my machine, I try to reactivate Parallels desktop without success, I am blocked with the message "You have reached the maximum number of activations possible...".
    However, the software has only been activated on this Mac...
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,314
    Hi, we've made necessary changes with your key. Please check.
     
  5. philippe2

    philippe2 Bit Poster

    Messages:
    2
    Great, it's working !! thanks
     
  6. PaoloC1

    PaoloC1 Bit Poster

    Messages:
    2
    Hi, I'm currently having the same problem with my license for Parallels 10, I using a new mac nowadays, and I can't deactivate it from the the old one since it was cleared and sold. Can you please help me out as well?
     
  7. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,314
    Done, please check
     
  8. PaoloC1

    PaoloC1 Bit Poster

    Messages:
    2
    I Still can't activate my copy of parallels
     

    Attached Files:

  9. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,314
    Please check your inbox for more info.
     
  10. FelixB6

    FelixB6 Bit Poster

    Messages:
    1
    Cannot deactivate my Parallels 11 for Mac license to move to another Mac. Please help.
     
  11. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,314
    Hi, your key has been reset, please check.
     
  12. KonstantinosT

    KonstantinosT Bit Poster

    Messages:
    2
    Hi cannot deactivate my parallels for Mac 14 license since I moved to a brand new Mac
     
  13. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,314
    Please use this KB article to transfer your license key to new Mac.
    and let us know if it doesn't work.
     
  14. KonstantinosT

    KonstantinosT Bit Poster

    Messages:
    2
    Thanks it worked.
     
    Maria@Parallels likes this.
  15. RAILITYL

    RAILITYL Bit Poster

    Messages:
    21
    Hi, I'm currently having the same problem with my license for Parallels 10, I using a new mac nowadays, and I can't deactivate it from the the old one since it was cleared and sold. Can you please help me out as well?
     
  16. RAILITYL

    RAILITYL Bit Poster

    Messages:
    21
    Hi, I'm currently having the same problem with my license for Parallels 10, I using a new mac nowadays, and I can't deactivate it from the the old one since it was cleared and sold. Can you please help me out as well?
     
  17. RAILITYL

    RAILITYL Bit Poster

    Messages:
    21
    Hi, I'm currently having the same problem with my license for Parallels 10, I using a new mac nowadays, and I can't deactivate it from the the old one since it was cleared and sold. Can you please help me out as well?
     
  18. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,314
    Hi, please reply me back with your license key. I'll check and reset it for your.
     

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