Your product license has reached the activation limit...

[ChrisH2]

Hi,

Just upgraded my Parallels Desktop software a few days ago. I then bought a new MacBook Pro and I'm in the process of prepping it for production. Installed Parallels and ran across this error message (see attached pic).

How do I go about de-activating the license on the old computer, so I can use it on the new computer?
Thanks

 

[Maria@Parallels]

Hi @ChrisH2, we've deactivated your license and now you can activate it on your new Mac.

 

[NathanaelB]

Hi - I'm unable to activate my license on my mac after reinstalling os x. I get the same message as others... that it's reached it's limit. Can mine be reset? @Maria@Parallels

 

[Maria@Parallels]

Hi - I'm unable to activate my license on my mac after reinstalling os x. I get the same message as others... that it's reached it's limit. Can mine be reset? @Maria@Parallels

Hi, I've done it for you, please check your inbox for more info.

 

[NathanaelB]

Hi, I've done it for you, please check your inbox for more info.

Perfect - thanks!

 

[Maria@Parallels]

Perfect - thanks!

Always welcome!