Parallels desktop 10: "You have reached the maximum number of activations available"

BillP5 said:
Hi Arun, I am seeing this problem as well -- and in my case the problem is coming about one an existing installation with a new logic board. Here's what I've tried:
1. Logged into the website to verify I own 2 Parallels licenses
2. Tried each license key in the activation window, but got the same "Unable to confirm" result
3. Ran "prlsrvctl activate-license-online" in a Terminal window but got the same result
Suggestions?
Click to expand...
Hi BillP5. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window (again), wait till the operation completes, close Terminal and re-attempt the activation.
 
Hemnath@Parallels said:
Hi BillP5. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window (again), wait till the operation completes, close Terminal and re-attempt the activation.
Click to expand...

Success! What changed in the half hour since I first tried that command, Hemnath? A little software update on your side to accept my license key?
 
My previous Mac was stolen and I need to activate my license on my new one. I'm getting the "this license is already in use...." message and when I try to activate my new Mac says "unable to confirm the product license" windows saying I already reached the maximum number of activations available... how can I move my license to my new Mac? Please help.
 
BillP5 said:
Success! What changed in the half hour since I first tried that command, Hemnath? A little software update on your side to accept my license key?
Click to expand...
We made some changes on the license, that's all.
FernandoL3 said:
My previous Mac was stolen and I need to activate my license on my new one. I'm getting the "this license is already in use...." message and when I try to activate my new Mac says "unable to confirm the product license" windows saying I already reached the maximum number of activations available... how can I move my license to my new Mac? Please help.
Click to expand...
Hi FernandoL3. Please quit Parallels Desktop now, launch it again and re-attempt the activation.
 
I had to reimage my mac, and now I can't install parallels because of "You have reached the maximum number of activations" :(
 
Hi @JamesK10 , we have made the changes. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window (again), wait till the operation completes, close Terminal and re-attempt the activation.
 
Hello, in 2016 I purchased two licenses for Parallels Desktop. After a recent clean installation of the operating system on one of the Macs I keep getting the message "You have reached the maximum number of activations available for your activation key. Please purchase a new product license." Any help?
 
Hello all. I have the same issue after installing Parallels Desktop on a new MacBook: "You have reached the maximum number of activations". A hard disk in my previous MacBook was erased so I cannot move the license. Could you make the changes to my license as well? Thank you for your support!
 
lem3 said:
Hello, in 2016 I purchased two licenses for Parallels Desktop. After a recent clean installation of the operating system on one of the Macs I keep getting the message "You have reached the maximum number of activations available for your activation key. Please purchase a new product license." Any help?
Click to expand...
Hi lem3. Please quit Parallels Desktop now, launch it again and re-attempt the activation.
StefanW11 said:
Hello all. I have the same issue after installing Parallels Desktop on a new MacBook: "You have reached the maximum number of activations". A hard disk in my previous MacBook was erased so I cannot move the license. Could you make the changes to my license as well? Thank you for your support!
Click to expand...
Hello there, StefanW11. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
 
Hello,
My laptop broke and when I attempted to install and activate Parallels 11 on my new computer I get the message "You have reached the maximum number of activations," even when I select the option to deactivate the license on my old computer and activate this new one. Your assistance would be much appreciated.
 
JaehwanP said:
Hello,
My laptop broke and when I attempted to install and activate Parallels 11 on my new computer I get the message "You have reached the maximum number of activations," even when I select the option to deactivate the license on my old computer and activate this new one. Your assistance would be much appreciated.
Click to expand...
We have reset the key. You can try to activate it again.
 
Hello,
I got a new laptop and I'm getting the error: "You have reached the maximum number of activations." My old MacBook was wiped clean and os x was reinstalled. Can you please help. Thanks.
 
Hello @MichaelD28 , Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window (again), wait till the operation completes, close Terminal and re-attempt the activation.
 
Hello. I'm trying to install Parallels Desktop 10 onto a new computer. My previous computer "died" and I cannot de-activate Parallels on that computer. I, too, have received the message: "You have reached the maximum number of activations." Could you please help? Thank you!
 
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StephenL8 said:
Hello. I'm trying to install Parallels Desktop 10 onto a new computer. My previous computer "died" and I cannot de-activate Parallels on that computer. I, too, have received the message: "You have reached the maximum number of activations." Could you please help? Thank you!
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Ajith@Parallels said:
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Click to expand...
Ajith,
It worked (after I used Terminal). Thank you!
 
I signed out or Parallels on my old Mac, tried to activate it on my new Mac and its telling me that the license is already in use. When I say "Activate on This Mac", it tells me "The have reached the maximum number of activations for your activation key......".
 
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