Maximum number of activations

IanL6 said:
Hi! Please reactivate my license, I recently purchased a new MacBook and retired my old one. I tried pasting my key and a prompt message showed that Max number of license has been used. Please help! Thank you!
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Hello IanL6. Please quit Parallels Desktop now, launch it again and re-attempt the activation.
 
Having damaged my old Macbook, I've just bought a new one and migrated all my programmes and files across to it, however I now cannot activate Parallels as I keep getting the message "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
Can someone help, please?
 
JohnP35 said:
Having damaged my old Macbook, I've just bought a new one and migrated all my programmes and files across to it, however I now cannot activate Parallels as I keep getting the message "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
Can someone help, please?
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Hi JohnP35. Please quit Parallels Desktop on the new Mac now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command <><> prlsrvctl activate-license-online <><> inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
 
I made the mistake of installing Parallels 9 on Mac OS High Sierra. It installed but I had complications after reboot and ended up restoring my laptop from an older backup. I'm now trying to install Parallels on a supported OS (10.6) but now it's saying that I've reached the maximum number of activation.

How do I reset my activations?
 
ScottB24 said:
I made the mistake of installing Parallels 9 on Mac OS High Sierra. It installed but I had complications after reboot and ended up restoring my laptop from an older backup. I'm now trying to install Parallels on a supported OS (10.6) but now it's saying that I've reached the maximum number of activation.

How do I reset my activations?
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Hi ScottB24. Please provide the license key in question.
 
ScottB24 said:
Great. Thank you. It's activated. Why can't I register my copy of Parallels on the website?
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If this is about your Parallels 9 license, then the issue is probably caused by your license registered with a different Parallels account (mb****y@gr********tribune.com).
 
Hemnath@Parallels said:
If this is about your Parallels 9 license, then the issue is probably due to your license registered with a different Parallels account (mb****y@gr********tribune.com).
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How can I change this to my name? This was purchased on eBay. I can send pictures of the box, disk, and receipt. I am the new owner.

Thank you so much for your help.

Scott
 
Hemnath@Parallels said:
If this is about your Parallels 9 license, then the issue is probably caused by your license registered with a different Parallels account (mb****y@gr********tribune.com).
Click to expand...

mb****y@gr********tribune.com wishes to transfer this license to my account. What do we need to do?
 
Last edited by a moderator:
Hi,

I have a similar issue - I had purchased Parallels Desktop 11 sometime ago, and activated this on a macbook pro that I have now sold. Can you reset my Parallels 11 activation key so I can re-activate it again. I tried with my key for version 10, but had the same issue.

Matt
 
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MatthewH7 said:
Hi,

I have a similar issue - I had purchased Parallels Desktop 11 sometime ago, and activated this on a macbook pro that I have now sold. Can you reset my Parallels 11 activation key so I can re-activate it again. I tried with my key for version 10, but had the same issue. My parallels account email login is `matt[at]hiddenloop.com`

Many thanks,
Matt
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You can remove the email address from your post. We have reset the activation key.
 
You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
I have the same problem. as of now dont have any active installations for both my licenses. Please reset the counter.

Thanks
PR
 
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