Guest macos not able to resume from paused

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KoreyK

Bit poster
Since moving to parallels 14 and mojave host, I am not able to resume my guest macos vm (high sierra or mojave). It will start to resume, show a black screen with a mouse cursor for a second, and then pause again. I have to force stop the vm and restart it.

Has anyone else experienced this?
 
KoreyK said:
Since moving to parallels 14 and mojave host, I am not able to resume my guest macos vm (high sierra or mojave). It will start to resume, show a black screen with a mouse cursor for a second, and then pause again. I have to force stop the vm and restart it.

Has anyone else experienced this?
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Hello KoreyK, Kindly start the virtual machine and go to the top menu bar, click on Actions--> Take snapshot. once the snapshot is done then again click on Actions--> Reset and then check with the Windows virtual machine.
 
The unable to resume a paused macOS VM issue is occurring for me with both my host OS and VM running macOS 10.14.2. It certainly seems like a Parallels bug continuing into Parallels 14.1.0. For now, I'll try disabling sleep in the VM, as others suggested.
 
AJ@Parallels said:
Hello KoreyK, Kindly start the virtual machine and go to the top menu bar, click on Actions--> Take snapshot. once the snapshot is done then again click on Actions--> Reset and then check with the Windows virtual machine.
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Any updates on this? You did not read the issue correctly, as this is a macOS VM problem.

Also, I don't seem to be able to tag Parallels people in forum posts with short names, as the Name@Parallels formatting breaks @Name tagging completion.
 
This is happening to me on a guest OS X VM also. Anytime the VM pauses on its own, it is impossible to resume. Manually suspending and resuming is fine. The only way to get out of the pause mode is to force reset the VM which of course loses all work in progress. Please let me know if there is some way to avoid this.

Thanks
 
BrianD12 said:
This is happening to me on a guest OS X VM also. Anytime the VM pauses on its own, it is impossible to resume. Manually suspending and resuming is fine. The only way to get out of the pause mode is to force reset the VM which of course loses all work in progress. Please let me know if there is some way to avoid this.

Thanks
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You have to change sleep settings in System Preference of the macOS X VM to disable Auto Pause.
 
I still have this issue with v14.1.3 and host 10.13.6 and guest 10.14.4. It seems to happen after Parallels Tools have been installed. A fix would be nice since this bug is around since at least Nov, 2018. Thanks
 
GlennN1 said:
I still have this issue with v14.1.3 and host 10.13.6 and guest 10.14.4. It seems to happen after Parallels Tools have been installed. A fix would be nice since this bug is around since at least Nov, 2018. Thanks
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I have the same issue - April 2019. Same guest Parallels version, host and guest as above. Cannot get the VM to resume ... states it is resuming, then blank screen, then paused.
 
happens on two separate VM's (Same specs). One existing and one newly created, both have same results. Happens after a stop, that's the only way to get back into the VM, stop it and start it and keep it alive until I do something else and it goes to sleep and I cant get back into it. Not sure what you mean by reset the VM, but I have restarted the macbook and same thing happens.
 
JasonJ4 said:
happens on two separate VM's (Same specs). One existing and one newly created, both have same results. Happens after a stop, that's the only way to get back into the VM, stop it and start it and keep it alive until I do something else and it goes to sleep and I cant get back into it. Not sure what you mean by reset the VM, but I have restarted the macbook and same thing happens.
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Please generate the problem report right after the issue reoccurs and reply us back with the report ID.
 
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