Toolbox Download Video app Crashes at Launch 100% of the time. The error message is as follows: An unhandled exception of type 'System.ArgumentOutOfRangeException" occured in mscorlib. Crash report saved in DownloadVideo.3.6.1.1924.2019-10-31-115145-227.crash Any help getting this to work again would be much appreciated
Hi, please generate a technical report from Parallels Toolbox after observing the crash: Click Toolbox icon > Cogwheel button > Help > Send technical data and post the resulting ID here.
After 8 days of having received no substantive assistance with this issue I was able to solve the problem by uninstalling the application and reinstalling it. Now currently on Version 3.6.0-1916 because it is unclear to me if the update had anything to do with it.