Hi,
I'm hoping someone can help me, please?
I have had a new logic board in my Mac and now cannot activate the new Parallels Desktop installation due to a new OS installation as I am getting the "This license has reached its activation limit..." error.
I have followed the advice at
https://my.parallels.com/support/pdpro/license but when I click the "Support" link, it just takes me back to the product selection screen. So I'm stuck in a loop.
I tried to call the UK Support telephone number, but if you don't already have a ticket number, it tells you to go to the support section on the website...
Is there ANY other way to initiate a support ticket as I feel very frustrated that I cannot seem to get the software working again without buying a new subscription?
Hopeful thanks in advance.
Alex.
Click to expand...