更换新MAC以后不能激活，提示：旧激活密匙不能被许可证服务器接受

Would you mind send me a private message? Thanks!

 

Yes, just sent you it, please check your inbox and reply.

 

I have same issue here.

 

Hi, we've made some changes, please check the activation issue

 

I have the same problems, I have one version 14's upgrade license, and verify version13 license, always fail

 

Hi, could you please provide us with a screenshot (and English translate) of the issue.
Looking forward to your reply.

 

China Customer service had solved.

 

what should I do

 

have u fix it?

 

I have two licenses, one of them is for pd14 and the other one is an upgrade license. When I input my license of pd14 after typing my upgrade key, it tells me that the old activation key cannot be accepted by the license server.

 

Hello, we've made some changes with your Parallels Desktop 14 key. But also at your Parallels account we've found that your Parallels Desktop 16 has been deactivated.

 

我也有这个问题，我不知道如何解决。我有两个许可证，其中一个是pd15许可证，另一个是升级许可证。当我输入升级密钥后输入pd15的许可证时，它告诉我许可证服务器无法接受旧的激活密钥。我该如何解决？

 

I have same issue here. should i send you a private message?

 

Hi, yes please.
I've sent you a private message, please reply me back with the details.

 

I have the same issue. I have bought 12 and upgraded to 15. When I changed to a new mac, it shows "The previous activation key has not been accepted by the license server."

 

I have the same issue. I have bought 12 and upgraded to 15. When I changed to a new mac, it shows "The previous activation key has not been accepted by the license server."

 

Hello, could you provide us with your license keys please?

 

Hello, please reply us back via the private message with your license keys

 

我也遇到了同样的问题，求帮我处理一下，无法激活。

 

Hello, could you provide us with the issue translation please?

 

Please share your license key via the private message.