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Discussion in 'Installation and Configuration' started by 2622151, Jan 17, 2020.
Would you mind send me a private message? Thanks!
Yes, just sent you it, please check your inbox and reply.
I have same issue here.
Hi, we've made some changes, please check the activation issue
I have the same problems, I have one version 14's upgrade license, and verify version13 license, always fail
Hi, could you please provide us with a screenshot (and English translate) of the issue.
Looking forward to your reply.
China Customer service had solved.
what should I do
have u fix it?
I have two licenses, one of them is for pd14 and the other one is an upgrade license. When I input my license of pd14 after typing my upgrade key, it tells me that the old activation key cannot be accepted by the license server.
Hello, we've made some changes with your Parallels Desktop 14 key. But also at your Parallels account we've found that your Parallels Desktop 16 has been deactivated.
I have same issue here. should i send you a private message?
Hi, yes please.
I've sent you a private message, please reply me back with the details.