sins the last update from parallels the usb won't work my programs can't see the usb devises i have re instaand my Mac book completely and a new install from parallels but it is stil not working
same here: https://forum.parallels.com/threads/external-hard-drives-no-longer-start-under-windows.355465/ any solutions? thank you for helping!
Hello @HC_3 please follow the KB article https://kb.parallels.com/111725 to fix the issue. If the issue still persist please let us know we are here to assist you. Thanks, Parallels Team.
thank you for your advice. i have done all that - but there has been no change. the external hard disks are recognized by mac, also by windows, but no longer start under windows - no drive letter is assigned to them . on other windows devices, however, these hard disks work fine. what else can i do?
interesting is that this problem occurred only after the last update of paralles desktop (to 17.1.0) so i have 2 questions: 1. what can be set/changed in parallels 17 so that i can connect my hard drives again? 2. how can i downgrade to parallels 17.0 or even 16 so that the hard drives will work again? and will they really work again?
Hello @HC_3, Please generate a Technical Report ID following the instructions from this Knowledge base article and provide us the 9 digit technical report ID here for further investigation. http://kb.parallels.com/9058. Thanks, Parallels Team.
i have already done that, GampaA. but i never received an answer can you please answer my two questions?
Hello, please follow the steps mentioned in https://kb.parallels.com/8913 for downgrading your Parallels Desktop. For getting 17.0.1 version please visit https://kb.parallels.com/en/128608. Thanks, Parallels Team.
Hello guys, the newest Parallels Desktop 17.1.1 update has been released recently. And it resolves a USB devices connectivity issue. Please check the issue and let us know the results.
